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Refund Policy

At Edge TV, customer satisfaction is our top priority. That’s why we offer a 7-day money-back guarantee on all our services. If for any reason you are not satisfied with your purchase, you can request a full refund within 7 days of your order date.

Conditions of the Money-Back Guarantee:

  • Refund requests must be made within 7 days of purchase.
  • Only complete and paid orders can benefit from this guarantee.
  • This refund policy applies to all products and services provided by Edge TV, except the reseller packages.

Procedure for requesting a refund:

  • Contact us by email: Send an email to the email address provided on our website.
  • Validation and refund: After we have verified your request, we will carry out a full refund via the original payment method within a reasonable timeframe.
  • This refund policy applies to all products and services provided by Edge TV, except the reseller packages.

Exception:

  • Refund requests made after the 7-day period will not be considered.
  • Edge TV reserves the right to refuse a refund request if the terms of this policy are not followed.

For further questions or assistance, please do not hesitate to contact us by email or read our Terms and Conditions available on our website.